FAQs

Do I need a prescription from my doctor?

You do not need a prescription for the first visit, but you will need one for follow up visits exceeding 10 business days from our initial meeting. This has nothing to do with insurance and has everything to do with our physical therapy state board requirements.

Qualified referral sources include:

  • Physician
  • Physician Assistant (PA-C)
  • Chiropractor
  • Advanced Nurse Practitioner
  • Certified Nursing Midwife (CNM)
  • Podiatrist
  • Dentist

You can have the prescription faxed to: 855.203.6761 and/or you can bring it with you to your first visit.

What can I expect on my first visit?

The first visit is the initial evaluation. This is where you are able to give us all the details on what brings you in. We will ask questions to help get to the root of your symptoms, then perform an extensive examination to further define the origin of your impairment(s). After the examination is completed, we will discuss your individualized plan of care, meaning: what kind of treatment you would benefit from, how long it may take to see results, and what goals you want to achieve. If we have received a prescription for you from one of the above sources, and time allows, we can then proceed with treatment. At the end we will answer any more questions you may have, schedule additional visits if needed, and collect payment.

How long is each visit?

The first visit can range from 1-1.5 hours. Follow up visits can range from 30 minutes to 1 hour depending on the needs of each client.

What should I wear?

Anything you want! However, clothing you would feel comfortable exercising in is recommended.

Do you take insurance?

No, we do not.

If you like a longwinded answer, keep reading:

We do not accept insurance because this allows us the freedom to provide optimal treatment.

  • We can treat you until your symptoms are a thing of the past and you have achieved your goals
    • Insurance almost always has a limit on number of physical therapy visits you can have within a year
  • You will be one on one with a Doctor of Physical Therapy for ALL visits.
    • Unfortunately, due to poor insurance reimbursement, many clinics have to operate by treating two or more patients at a time in order for their business to survive. This is a stressful, ineffective, and inefficient way to treat clients. A big reason we say, “No, thanks!” to insurance. 
  • With one on one, direct care from a physical therapist, it is likely your symptoms will resolve at a faster pace as compared to receiving treatment alongside one or two additional clients to one therapist.
  • By not using your insurance, you may save money that you can spend on new boots for the fall..
    • If you have a high, unmet deductible with your insurance, the charges you receive from a physical therapy clinic for each visit will likely be higher than the cost of each visit with us. 
  • Not accepting insurance in this practice helps us help you help yourself. Everyone wins.

PLEASE NOTE: Unfortunately, due to federal insurance plan rules, we cannot accept any person carrying Medicare, Medicaid or Tricare as their primary or secondary insurance at this time. 

Can I submit a claim to my insurance for reimbursement?

Absolutely! Upon request, we can give you a detailed bill (superbill) that you can then submit to your insurance IF you have out of network benefits. Please contact your insurance company to find out the steps to take in this process as they are all different. You should inquire about the process for an “out-of-network physical therapy provider.” Reimbursement is unique to your insurance and where you stand with your deductible and out of pocket expenses, therefore, we have no say or guarantee that you will receive full reimbursement.

Other payment option: I can accept payment from an HSA.


I am currently accepting new virtual and in-person clients! Contact me with questions or to schedule an appointment.